Business Solutions & Advisory

We work directly with business leaders to understand their highest-level challenges and opportunities, to put together strategies and plans to drive your business forward with specific, measurable action.

Business Agility

Daugherty’s methods and techniques are used by some of the most complex companies to plan and drive business process, technology and workforce initiatives:

Utilizing operator aids, performance tracking, fault analysis and mobile notifications for $100 million in cost savings

Developing a “Closed Loop Execution” strategy aligning selling initiatives to increase execution rates and maximize point-of-sale budgets

Rolling out Daugherty’s customer segmentation plan to over 100,000 outlets for 2% lift in gross profit

Identifying and prioritizing 24 required business capabilities and implementing 13 customer data integration initiatives utilizing our 15-point CPG and Retail Leading Practices Framework

Specific Business Strategy Roadmaps

Strategy Roadmaps are powerful tools to communicate and coordinate technology and business strategies, plans, and related activities. We’ve developed specific roadmaps around:

Full Closed-Loop Sales Execution

Customer Segmentation

Go-to-Market Strategies

Minimizing Production Downtime

Call Center Optimization

Business Alignment, Business Solutions & Advisory, Innovation to Results, Perspective

Assess, Improve, Change

Effective business process design & management is a key differentiator for organizations seeking to increase revenue, improve customer satisfaction, reduce costs and impr...
Business Solutions & Advisory, Innovation to Results, Perspective

The Urgent and Important Work of DevOps

There are things in our lives that are urgent and important, urgent and unimportant, not urgent and important, and not urgent and not important. The idea is, you first want to...
Business Solutions & Advisory, Perspective

When Customers Attack! Engaged To Enraged In The Blink Of An Eye

Looking to make a few updates to your loyalty program? There are a few things you should know… If you’re not careful, there could be a volcano of negative sentiment waitin...